FAQ
Everything people ask us about Plio
What exactly is Plio?
Plio is a fold-flat carry bag. It opens into a flat, wide base so you can pile everything straight onto it — toys, beach gear, laundry — then one pull of the drawstring turns it into a carry bag. Empty, it folds down to about the size of a paperback.
How does the one-pull cleanup work?
Lay Plio flat, sweep or pile everything onto the base, then pull the drawstring. The sides lift and cinch closed around the load in seconds.
Will it hold heavy things?
Yes. The base and drawstring channel are reinforced for full loads of toys, tools, books or beach gear. For very sharp objects, we recommend a quick check that nothing is pointing at the fabric before you cinch.
Can kids use it?
That's half the fun. The pull-to-close action is easy enough for toddlers, and most kids treat cleanup as a game once Plio is involved.
Is it washable?
Yes — cold machine wash, air dry. Sand shakes out; sandpit incidents wash out.
How long does shipping take?
Orders are dispatched within 1–2 business days and arrive in 8–15 business days Australia-wide with full tracking. You'll get your tracking number by email as soon as it ships.
Do you ship outside Australia?
Not yet — we're focused on getting Australian orders out fast. Join the email list and we'll tell you the moment that changes.
How do I track my order?
Use the Track Your Order page with the tracking number from your dispatch email. Tracking can take 2–3 days to show its first scan.
What's the guarantee?
The Plio Promise: use it for 30 days, and if it hasn't made cleanup faster, email us for a full refund. No forms, no restocking fees.
How do returns actually work?
Email leviminassian@icloud.com with your order number. We reply within one business day with the return address and process your refund within 3 business days of receiving the bag.
Is there a discount for buying more than one?
Yes — the 2-Pack saves 15% and the 3-Pack saves 25%, applied automatically. First order? Code WELCOME10 takes another 10% off.
I have a question that isn't here.
Email us at leviminassian@icloud.com or use the contact page — we answer within one business day.